Delivery/Returns

Brexit update for our EU customers: You may have to pay VAT, Duty and other possible fees in your country. The situation is still somewhat unpredictable so please do bear this in mind when ordering.

We offer free delivery on all orders in the UK, with no minimum spend and delivery to anywhere in Europe is free if you spend £80 or more.

Orders placed before 3.30pm are dispatched the same day.

UK Delivery

Delivery speed Spend less than £80 Spend £80 or more
Royal Mail 2nd Class Free Free
Royal Mail 1st Class £3.00 Free
Royal Mail Tracked 24 £4.50 Free

European Delivery

Service Spend less than £80 Spend £80 or more
International courier (3-7 working days - possible Brexit-related delays) £8.00 Free

Returns

We are more than happy to issue a refund in the unlikely event that you aren't satisfied with your purchase, provided there are no more than 3 servings (75g) missing from the pack. You have up to 90 days to return your order, starting from the date it was delivered to your address.

Once we've received your order, we will issue the refund within 7 days.

The return address is:

The Organic Protein Company
2 Kings Barn Farm Cottages
Peppers Lane
Ashurst
West Sussex
BN44 3BB
United Kingdom

Please also include your order number to help ensure a speedy refund.